Job Title: Operations Manager
Location: Boston
Job Type: Full-Time Hybrid
Position Overview: We are seeking a dynamic and positive leader with solid financial and management experience to lead our Admin and Finance team in a small, growing company. The ideal candidate will be hands-on, detail-focused, and process-driven, capable of leading and motivating employees while maintaining high standards. This role requires discretion and leadership skills, reporting directly to the company president. The candidate should be able to think strategically to improve long-term operations and act tactically to handle day-to-day requirements. Organization and comfort in a leadership role are essential.
Key Responsibilities:
HR:
- Manage the PEO that handles day-to-day HR administration.
- Work with department managers to recruit and onboard staff.
- Draft internal policies and procedures, job descriptions, and ensure adherence.
- Design and implement performance review strategies.
- Support managers and employees with HR issues.
Admin:
- Manage the office admin and logistics team covering order processing, product tracking, event planning, and other tasks.
- Act as the company’s legal lead, managing relationships with external counsel and assisting with documentation review and negotiation.
- Oversee facilities management and act as the key point of contact with the landlord.
- Document, troubleshoot, and improve procedures to enhance efficiency and accuracy.
- Research and implement new methods, software, and processes to support company growth.
- Provide logistics, planning, ordering, and inventory management oversight to the Manufacturing team.
Financial:
- Manage the company’s accountant, overseeing day-to-day finances including A/P, A/R, invoicing, collections, and expense processing.
- Prepare and process payroll, P&L, Balance Sheet, and other financial summary reports.
- Serve as the primary contact with external accountants, bankers, management consultants, payroll service, and benefit providers.
- Keep the company president updated on all financials, offering strategic financial advice.
Skills and Education:
- Bachelor’s degree in a business-related subject or equivalent experience.
- Minimum 5+ years of progressive and relevant management experience.
- Background in supply chain functions including purchasing and inventory management.
- Experience with financial systems (QuickBooks preferred).
- Maturity, common sense, confidentiality, and discretion; HR experience is a strong advantage.
- Team player with a hands-on, detail-focused, and process-driven orientation.
- Excellent communication and organizational skills.
- Experience with Salesforce or other CRM systems.
- Experience researching and implementing new infrastructure systems to support company growth.
Benefits:
- Competitive salary with performance-based bonuses.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunity to work with a market leader in the industry.
- Professional development and growth opportunities.
- Flexible work arrangements.