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Office Administrator

**Job Title: Insurance Office Administrator**

**Job Overview:**

We are seeking a highly organized and detail-oriented Insurance Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth and efficient operation of our insurance office. As an Insurance Office Administrator, you will be responsible for various administrative tasks, supporting the day-to-day operations, and contributing to the overall success of our insurance agency.


– **Administrative Support:** Provide comprehensive administrative support to the insurance office, including managing phone calls, emails, correspondence, and office supplies. Assist in maintaining records, documents, and databases accurately and efficiently.

– **Client Interaction:** Greet clients, answer inquiries, and provide general information about insurance policies and services. Assist in scheduling appointments and handling client inquiries or issues in a professional and courteous manner.

– **Policy Processing:** Assist in the processing of insurance policies, including data entry, policy issuance, and ensuring accuracy in documentation. Collaborate with the underwriting team to ensure seamless policy processing.

– **Claims Support:** Aid in claims processing and coordination, including gathering necessary information, communicating with clients, and facilitating smooth claims handling.

– **Financial and Billing Assistance:** Assist with billing inquiries, payments, and basic financial transactions. Collaborate with the accounting department as needed for financial record-keeping and reconciliation.

– **Office Management:** Maintain a tidy and organized office environment. Coordinate with maintenance, vendors, and other service providers. Ensure office equipment is in working order and liaise with IT support when necessary.

– **Compliance and Documentation:** Assist in maintaining compliance with regulatory standards and company policies. Ensure that all documentation is in accordance with industry guidelines.

– **Support to Agents and Brokers:** Provide administrative support to insurance agents and brokers as needed, facilitating their day-to-day activities and ensuring their administrative needs are met.


– Proven experience (1-3 years) in an administrative role, preferably within the insurance industry.
– Knowledge of insurance policies, procedures, and terminology is a plus.
– Proficiency in office software (Microsoft Office Suite, database systems, etc.).
– Excellent organizational and time management skills.
– Strong communication and interpersonal abilities.
– Detail-oriented with the ability to manage multiple tasks efficiently.
– A team player with a positive attitude and willingness to learn and adapt in a dynamic environment.
– High school diploma or equivalent; additional certification in office administration is a bonus.

**Application Process:**

If you are a dedicated, organized professional with a keen interest in the insurance industry and possess the skills and qualifications mentioned above, we invite you to apply for the Insurance Office Administrator position. Please submit your resume along with a cover letter outlining your relevant experience and why you believe you’re the right fit for this role.

We look forward to reviewing your application and potentially welcoming you to our team!

This job description outlines the responsibilities, qualifications, and application process for an Insurance Office Administrator position within an insurance agency.

Framingham, MA

Full-Time Regular

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